Tutorial
Integrating WhatsApp as a channel for an Amazon Connect contact center
People likes to interact with organization via multi channels and personalization. They want to use their prefer channels for communication…
Build an Omni-Channel Experience with Amazon Connect and Amazon Lex (Level 200)
Customer experience is one of the most important strategic measurements for customer satisfaction, but keeping pace with customer behavior can…
Mac OSX Command
This topic will consolidate some useful Mac OSX command line that helps me. If you have something better, please help…