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Case Study

Capital One Amazon Connect Contact Center Success Story – Innovate Faster

Lifestyle, Video

[PD] – Wake up at 4:00 AM Everyday Will Change Your Life

Amazon Connect

AWS Demo: How to Use an Amazon Lex Chatbot with an Amazon Connect Contact Center

Study

Lesson Learns for AWS Solution Architect Associate Examination updated 2020

cloud

[Tech Talk] – Delivering a Truly Consistent Hybrid Experience Using AWS Outposts
Technology

[Tech Talk] – Delivering a Truly Consistent Hybrid Experience Using AWS Outposts

AWS Outposts is designed to support workloads that need to remain on-premises due to low latency or local data processing…

1 year ago Kevin
RackSpace Amazon Connect Use Case – Better support experience with Lower cost
Case Study

RackSpace Amazon Connect Use Case – Better support experience with Lower cost

Overview: Rackspace has delivered enterprise class hosting since 1998 around the world. AWS Services Used: Amazon Connect AWS Lambda Amazon…

2 years ago Kevin
Cloud Statistic Report in 2020
Business

Cloud Statistic Report in 2020

The 20s decade marked the transformation in IT field. A large number of companies has migrated their data and application…

2 years ago Kevin
Getting Started with Amazon Connect
Amazon Connect

Getting Started with Amazon Connect

Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a…

3 years ago Kevin
Amazon Connect Webinar – Create an Exceptional Contact Center Experience on AWS
Amazon Connect

Amazon Connect Webinar – Create an Exceptional Contact Center Experience on AWS

Hear the benefits of moving your contact center to the Cloud. Amazon Connect is a simple, scalable contact center solution…

3 years ago Kevin
Getting Started with Amazon Connect chat
Amazon Connect

Getting Started with Amazon Connect chat

Amazon Connect was designed from the ground up to be omnichannel, giving customers and agents a truly seamless experience across…

3 years ago Kevin

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