Amazon Connect was designed from the ground up to be omnichannel, giving customers and agents a truly seamless experience across voice and chat. Recognize the power of a true omnichannel contact center as Yasser El-Haggan, worldwide technical leader for Amazon Connect demonstrates how to quickly and easily set up voice and chat experiences in Amazon Connect.
Topics #amazon #Amazon connect #Amazon connect chat #aws #cloud #cx #omnichannel #Video
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